A well-known domestic enterprise commissioned Huashang Fenghui International Logistics to act as an agent for the logistics transportation project from Shenzhen to Vietnam. The destination port consignee is a large local enterprise. The goods entrusted to transport this time are large-scale machinery and accessories.

The total weight of the goods entrusted to transport this time is 21 tons, and the weight of a single piece of equipment is 20 tons/10 CBM. The main difficulty lies in the packing of the equipment and the unloading at the destination port. For this reason, the sales consultant of Huashang Fenghui International Logistics decided to go to the door to check the specified packing plan of the cargo information and the subsequent transportation after detailed communication with the customer.

Transportation plan:

The first step 　 the customer consultant communicates with the customer to understand the cargo situation

After communicating with the customer, the customer consultant learned that the customer's equipment cannot be disassembled and is a high-precision instrument and equipment. It needs to be specially fixed during transfer, and there is no large-scale lifting equipment at the customer's factory.

The second step 　 formulate transportation plan

For safety reasons, we arrange for customers to load 20GP heavy containers. According to this transportation plan, we provide customers with two sets of transportation plans to help customers clear customs and board the ship within the specified time.

Solution 1: The customer’s documents are complete, and the goods are ready to be picked up at any time. Huashang Fenghui International Logistics arranges the trailer to the customer’s factory to load the goods at the time and place agreed by both parties and send them to the container station. After the goods arrive, the Chinese business Fenghui International Logistics arranges related customs declaration matters.

Option 2: The customer or Huashang Fenghui International Logistics arranges large trucks to transport the goods to the designated container station of Huashang Fenghui International Logistics, and Huashang Fenghui International Logistics sends designated personnel to the site for packing to ensure the safe and smooth packing of the goods.

After comprehensively considering the transportation timeliness and the lack of large-scale packing tools in the customer's factory, after discussing with the customer, the two parties finally confirmed the use of plan two and the Huashang Fenghui International Logistics arranged professional vehicles for consignment.

The third step 　 consign and pack

In order to ensure the smooth boarding of the scheduled liner, after the transportation plan is determined, Huashang Fenghui International Logistics will coordinate with the customer. First, Huashang Fenghui International Logistics will arrange the vehicles to pick up the goods from the customer, and the accompanying professionals will carry out the lifting and binding of the equipment.

After the close cooperation between the customer consultant and the customer, the goods to be transported were delivered safely. Through multiple communication with the driver in the middle, the time delay caused by unfamiliar transportation routes was avoided, and unloading workers were arranged in advance to wait on the spot, and Complete a series of tasks such as unloading, packing, registering, and taking pictures.

The fourth step: booking, customs declaration, transportation

In order to prevent errors in the customs declaration data provided by the customer and delay the actual effect of customs declaration, the necessary review of the relevant documents sent by the customer shall be carried out. During the transportation process, the customer representatives feedback the ship dynamics in time to let the customers know the ship information and the estimated time of arrival. The customers highly recognize the working ability of the customer service staff and customer representatives of Huashang Fenghui International Logistics. Not chaos, to do all the work of convergence, this is inseparable from the sense of responsibility and work experience.

Summary of experience

For cargo transportation with strict transportation time, the customer consultant of Huashang Fenghui International Logistics summarized the following characteristics:

1. The customer and the customer consultant of Huashang Fenghui International Logistics fully communicate and understand the cargo situation and various requirements of transportation matters, and make transportation plans based on the characteristics of the goods.

2. Whether it is from Huashang Fenghui International Logistics to the factory to pick up the goods or the customer to deliver the goods to the container station by themselves, the packing mark must be made, which is conducive to the smoothness of customs clearance, and it is also convenient for the customer and the customer’s consignee to transport the goods. Check it.

3. Provide timely and effective feedback of all kinds of information about the transported goods, so that customers can understand the situation of freight transportation, so that customers can arrange other work such as receiving goods at the destination port for the goods.

4. Be anxious for what customers are anxious, think about what customers think, and serve customers carefully, seriously and patiently.